Modernising Council homes

Our Modern Homes Programme has been running since 2013, using information from a full Housing Stock Condition Survey carried out in 2012-13.

All of our properties achieved the Government’s Decent Homes Standard in March 2015.

This has been maintained by the further investment, with the number of improvements below:

Component Type

Total completions 2013 to end 2017

Additional WC








EICR Inspections (electric safety)


Heating Distribution




Smoke alarms




External Works





In 2018-19, we will continue our Modern Homes Programme investment (with this year’s budget of £16.75m) based on our key principles:

  • maintaining compliance of the Council’s Housing Stock to the Government’s Decent Homes Standard
  • continuation of the Council’s External Works Programme
  • significantly increased focus on our health and safety obligations
  • addressing the Energy Efficiency of the Council’s Housing Stock by replacing and renewing Communal and District Heating Systems (and the poorest performing properties)
  • works identified in the Garage Strategy approved in December 2015
  • improving the portfolio of our Temporary Accommodation
  • maintaining our investment in adaptations to the homes of our most vulnerable customers
  • continuing to develop housing of all tenures including social rented, and council housing
  • supporting the development of HTS (Property and Environment) Limited

Programme plans

If you are a tenant or leaseholder, we will contact you directly about any works that affect you.

Leaseholders will have a 30 day statutory consultation in which they can give us their comments on the works and estimates of costs before the works start.

The contractor carrying out the works will issue an information pack before any work starts, which will include:

  • details of the works
  • the estimated length of time
  • any disruption you can expect
  • key contacts and emergency telephone numbers

Each area of works will be managed by a Harlow Team of Project Manager, Clerk of Works and Customer Care Officer. They will be available to respond to any problems whilst work is in progress on site.

Internal Works Programme 

In 2018-19, the Council’s Internal Works Programme will be delivered by HTS (Property & Environment) Limited.

The Internal Works Programme will deliver new:

  • kitchens
  • bathrooms
  • separate toilets
  • boilers and central heating systems

The Programme includes 169 properties which must receive works by March 2019. If they don’t, they will fail the Government’s Decent Homes Standard.

All tenants who are due to receive works under the Internal Works Programme in 2018-19 will receive a letter from HTS (P&E) Limited.

External Works Programme

Our External Works Programme has been affected by the savings we have had to make to take account of the Government’s policy to reduce rents by 1% for each of the years 2015-2020.

You can read an explanation of our priorities (pdf)

During 2018-19, External Works will be delivered across two phases, with the first being the completion of the remaining schemes to be carried out by Mulalley and Co. Limited. These are:

  • Parsonage Leys – estimated completion late May 2018
  • Conyers – estimated completion late May 2018
  • Sherwood House – estimated completion early July 2018
  • Marriots – estimated completion early July 2018
  • Northbrooks – estimated completion late July 2018
  • Longbanks – estimated completion early August 2018
  • Moorfield – estimated completion early August 2018

The second phase of External Works in 2018-19 will then be completed between August 2018 and March 2019, at the following schemes:

  • The Hides
  • Risdens
  • Hornbeams
  • Hollyfield (Blocks 134-148, 89-104)
  • Woodwards (Block 55-64)
  • Pyttfield (Block 18-27)
  • Longfield (Block 64-79)

As well as the work at these schemes, the programme in 2018-19 will also be replacing Single-Glazed uPVC windows at flat block schemes across Harlow.

We will contact tenants and leaseholders to confirm details of this second phase of External Works in 2018-19.

Energy efficiency programme

We are working to improve the energy efficiency of our homes to help tenants meet the cost of their energy bills by replacing some of the oldest heating systems.

The following schemes will have their communal boilers/district heating systems upgraded and replaced in 2018-19:

  • Morris House
  • Latton Hall Close
  • Toddbrook
  • Tylney Croft
  • Sumners Farm
  • Fenner Brockway
  • Latton House
  • The Wayre

Cyclical painting programme

The communal areas in the following schemes will receive a painting uplift during 2018-19:

  • Broadfields 14-19, and 97-102
  • Abbotsweld 211-218, and 249-256
  • Willowfields 11-21, 22-32, and 33-43
  • Parsonage Leys 47-57, 72-77, 106-111, and 128-133
  • Mallows Green 28-32, 38-42, and 49-53
  • Orchard Croft 104-121, and 122-133
  • Adingtons 1-16